Did you choose temporary travel insurance when booking? Then you are insured from the start, until the end of your trip. You can find the exact conditions here.
European travelers
European travelers who have taken out travelinsurance with Travelbase are insured with Europ Assistance. The policy conditions can be found here. They explain in detail what you are and are not insured for.
An accident happens while traveling, what should I do?
You contact Europ Assistance as soon as possible on the emergency number
+32 2 533 75 75. Do this before you incur any initial expenses! The contact person will assess the seriousness of the situation and provide you with the necessary assistance. You will need to provide the policy number so Europ Assistance can see exactly what you are insured for. Be sure to keep all documents relating to your accident.
Policy number: 0005090001
Important when booking your travelassistance: make sure all your details are entered as they appear on your identity card.